FAQs
Welcome to the Axo Brands FAQ page. Below are answers to the most common questions we receive about our DTF transfers, custom printing, and related services. If you need more information, please feel free to reach out to us!
1. What is DTF (Direct-to-Film) transfer printing?
DTF (Direct-to-Film) transfer printing involves printing designs onto a special film using high-quality inks. The printed film is coated with adhesive powder, cured, and then ready for pressing onto various materials such as t-shirts, denim, hats, and bags. DTF transfers are known for vibrant colors, durability, and long-lasting results.
2. How do I apply a DTF Transfer Ready-to-Press product?
The process for applying a Ready-to-Press DTF transfer is simple:
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Align the DTF transfer on your surface.
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Press at medium-high pressure at 285°F for about 12 seconds.
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Peel off the transfer either while hot or once it has cooled down.
3. What types of materials can DTF transfers be applied to?
Our DTF Ready-to-Press transfers can be applied to a variety of materials, including:
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Cotton t-shirts
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Denim jeans
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Nylon jackets
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Hats & caps
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Duffle bags
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Pillows, tote bags, and more!
4. How do I place an order for Custom DTF Transfers?
Placing an order for Custom DTF Transfers is easy:
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Visit the Custom DTF Transfers page on our website.
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Upload your design following the specified guidelines.
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Review our specifications to ensure your design is print-ready.
5. What file formats are accepted for Custom DTF Transfers?
We accept the following file formats for Custom DTF Transfers:
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PNG (recommended)
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SVG
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EPS
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AI
We do not accept JPEG files. Please ensure your files are 300 dpi or 300 ppi for the best quality.
6. What is the turnaround time for DTF Transfers?
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Ready-to-Press DTF Transfers: Typically 24 hours for most orders.
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Custom DTF Transfers: The turnaround time is generally 2–3 business days depending on the complexity of your design.
7. Can I apply custom DTF transfers to any fabric?
Yes, DTF transfers work on a wide range of fabrics, including cotton, polyester, blends, and non-woven fabrics. They can also be applied to various items like hats, bags, jackets, and sweatshirts.
8. What is the difference between DTF transfers and other printing methods like screen printing?
DTF transfers offer several advantages over other methods like screen printing:
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No need for screens or stencils.
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Full-color designs including gradients and photo-quality images.
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Suitable for small batches or one-off prints.
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Great for use on dark or colored fabrics.
9. Do you offer discounts on bulk orders?
Yes, we offer bulk pricing for large orders of DTF transfers. The more transfers you order, the greater your discount. Contact us or check our wholesale pricing page for detailed information.
10. How do I track my order?
Once your order is processed and shipped, you will receive a tracking number via email. You can use this number to check the status of your shipment on the carrier’s website.
11. Do you offer international shipping?
Yes, we offer international shipping. Shipping costs and delivery times will vary depending on the destination. Please contact us for more specific details about international shipping rates.
12. What should I do if I am not satisfied with my order?
Your satisfaction is our top priority. If you’re not happy with your order, please contact our customer service team within 7 days of receiving it. We’ll work with you to provide a refund or replacement depending on the issue.